Rates

On site visits:

Dollar
Monday-Friday 9am-6pm:
  • Home and non-profits: $45/hr (One hour minimum), additional travel expenses may apply

  • Business: $60/hr (One hour minimum), additional travel expenses may apply


Non-Business hours and weekends:
  • Home and non-profits: $65/hr (One hour minimum), additional travel expenses may apply

  • Business: $80/hr (One hour minimum), additional travel expenses may apply


Telephone Support: 314.971.4860
  • $10 per fifteen minutes


Helpful information for diagnosing your problem:
  • Computer Model

  • Mac OS version and installed memory - (You can discover this via the Apple Menu, "About this Mac")

  • Additional hardware - Hard drives or any other connected devices

  • A description of the problem, what you were doing when it occurred


Payment for Services:
In most cases, payment is due at the time services are rendered as cash or check. Projects where work will occur in increments, over more than one day, will usually require a 50% down payment of the estimated total amount.

Discounts:
Clients who utilize MacProductive on a regular, ongoing, basis are eligible for discounted hourly rates based on the minimum number of hours per month (of services) they agree to, starting at a minimum of eight hours per month.


Want to learn more about your Mac, Apple's iLife or iWork? We are also available for one-on-one tutoring or group training in the St. Louis, Missouri area. Get in touch.